Every business should aim to optimise their time and operational productivity using best practices. One important aspect to consider when using the various methods available to do so is the employee’s user experience when performing their duties.

Sage research has found that businesses spend approximately 120 operational hours a year on administrative tasks. Almost 20% of these can be attributed to accounting administration, such as the generation of purchase orders, invoicing and reconciliations.

If other administrative tasks are added to this, such as signing off delivery receipts and truck manifest documents, as well as registering suppliers, it is easy to see how these tasks can have a direct impact on the business’ ability to perform at an optimal level (where all hours are used as efficiently as possible).

“The secret of change is to focus all of your energy, not on fighting the old, but building the new” – Socrates

Use Project Management Principles to Execute Business Process Optimisation

Whether one is in-sourcing or out-sourcing a solution for business process optimisation, it is necessary to track the success (or lack thereof) of the project using project management principles.

Once a person has been identified as the owner of the project, he/she must be answerable at all times for mapping out the process, educating all stakeholders, providing ongoing progress, and eventually reporting on what the tangible outcomes are for the business.

Green Office is a leader in managed print services (MPS) and an award company specialising in office automation and print reduction solutions. Get in touch with us to find out more about how we use our managed print services to optimise workflows and streamline business processes.


(T) 031 717 2680
(E) bradley@watermarktech.co.za